Migrate to Jira Cloud
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JEditor custom fields only Jira Data Center or Jira Server must be created by the JEditor - Rich Text Editor For Jira plugin.
According to this Atlassian’s article, custom fields created by add-ons are not migrated by default.
However, the migration is still possible by the following steps:
Migrate the custom fields’ data
Section titled “Migrate the custom fields’ data”After migrate all data from Jira Data Center or Jira Server to Jira Cloud using Jira Cloud Migration Assistant, follow the instructions in this Atlassian’s article to migrate JEditor fields to the Jira Cloud instance. Since Jira Cloud does not allow add-ons to add new custom field types, the Jira Cloud instance’s custom fields to receive JEditor content must be of the type “Text Field (multi-line)”.
Install the Jira Cloud app
Section titled “Install the Jira Cloud app”Please see the instructions here.
Configure the Jira Cloud app to render the new custom fields as JEditor
Section titled “Configure the Jira Cloud app to render the new custom fields as JEditor”Please see the instructions here.