Migrate to Jira Cloud

This guide concerns Server/Data Center → Jira Cloud, using the legacy Connect app and Jira text fields. It is not a Connect → Forge upgrade procedure. The Forge successor guide describes the separate, not-yet-public successor boundary.

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JEditor custom fields only Jira Data Center or Jira Server must be created by the JEditor - Rich Text Editor For Jira plugin.

According to this Atlassian’s article, custom fields created by add-ons are not migrated by default.

However, the migration is still possible by the following steps:

Migrate the custom fields’ data

After migrating your Jira data with Jira Cloud Migration Assistant, follow Atlassian’s guidance for additional entities. For this legacy workflow, use Text Field (multi-line) as the destination for JEditor content. First validate a representative sample, including tables, images, and equations, before a wider import. Keep your source export until you have checked the destination values and rendering.

Install the Jira Cloud app

Please see the instructions here.

Configure the Jira Cloud app to render the new custom fields as JEditor

Please see the instructions here.