Support

Please go to https://fulstech.atlassian.net/servicedesk/customer/portals to submit bugs and feature requests.

For the Forge successor, first check the project/issue-type mapping in Project settings → JEditor Fields, your Jira browse/edit permissions, and whether you are using the Forge guide rather than the legacy Connect instructions.

For Saved; sync pending or Saved; sync required, preserve the issue content and avoid uninstalling the app or clearing values as a repair step. If the message persists after a later load, contact support.

Include your app version/platform, relevant field type, reproduction steps, expected/actual result, and sanitized error text or screenshot. Do not send passwords, API tokens, unnecessary customer content, or raw network/log files containing credentials. See Security and data.